It's worth it to work with a trusted mortgage broker

Tracy Head • November 21, 2022

Last week I ran into a situation with clients who didn’t understand what they were signing. The fallout has been expensive for them.

The clients are selling a home in Toronto and moving to the Okanagan for a well-deserved retirement. They both grew up in B.C. and knew they wanted to move back at some point. They came out for an exploratory trip and found a patio home in Osoyoos that checked all their boxes.


They wrote an offer with a fairly standard two-week financing subject clause but they did not add a clause to make the offer subject to the sale of their home in Toronto.


They went home to Toronto and lined up financing with their bank, including a provision for bridge financing in case the sale of their home did not close before their purchase was scheduled to close. They listed their home for sale the first day they were back in Toronto. Two weeks flew by with a few viewings but no offers on their home.


In the meantime, a backup offer came in on the home in Osoyoos. My clients still had six weeks before they were supposed to close on the new home. They asked their realtor in Ontario how likely it was that their home would sell in the next few weeks. He told them it would absolutely sell, no concerns whatsoever.


And he said even if it didn’t sell, their would be options for financing.


Based on their realtor’s confidence, they removed the subject to financing clause and went firm on their purchase in the Okanagan.

One week went by. Two weeks went by. Three weeks went by.


Fast forward to 10 days before closing on their new home. Crickets. Not so much as an offer, even a lowball offer, for them to consider.


They called their bank and asked what to do to line up alternative financing. The bank sent them to a broker in Ontario who reached out to me. Based on their circumstances and the tight turnaround time, their options were limited. Most private lenders prefer larger centres and many private lenders are tapped out right now as more and more clients have had to go the private route.


After an incredibly hectic and stressful week, the clients did complete the purchase on their new home.


I mentioned at the beginning of the story that this was an expensive journey for the clients. Due to the request being so last-minute, the private lender that did provide an approval and charged an extra fee for the rush. The lawyers charged almost double for the rush. The clients now have a $3,500 a month payment on the new home, plus the mortgage payment on their current home until the current home sells. At minimum, this cost the clients more than $40,000, an amount that could have been avoided.

Over the last few years, rolling the dice on selling a home would still have been a dicey move but odds were in the sellers’ favour that their home would sell, usually quickly and often with multiple offers.With the rapid increase in interest rates however, the market has definitely cooled, making this a very risky proposition.


In previous columns I’ve talked about investors choosing to walk away from properties, and risk being sued as they felt that would be less of a hit than moving forward with a purchase where the value of the property had dropped so much. In this case, I truly feel the clients did not understand the implications of their decision to go firm without a sale in the works.


If you are considering making a move now (or ever), I cannot stress enough the importance of working with a mortgage professional that you trust. Try your best to take the emotion out of the home-buying process and consider the possible consequences if you move forward without a firm sale in place.


There will always be other homes. Losing a significant chunk of the money you have worked hard for can really put a dent in your pocketbook.


Make sure you have someone who you trust to help guide you through the process.

Tracy Head

Mortgage Broker

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By Tracy Head September 5, 2025
A wise broker friend of mine once told me there is no such thing as a mortgage emergency. I think this may depend on whose perspective this is. I’ve thought about her statement over the years. I think what constitutes a mortgage emergency really depends which end of the transaction you are on. One situation I run into regularly is clients who have left dealing with their mortgage renewal until the bitter end. This doesn’t necessarily constitute a mortgage emergency if you are not planning to make any changes to your mortgage and you intend to stay with the same lender. However, if you are in a private mortgage that was intended to be a short-term solution leaving your renewal until the bitter end can put you in a precarious position. Not all private lenders automatically offer renewals. Some charge a significant fee to renew for another term. Some will renew but dramatically increase your rate. If your plan was to move to a traditional lender once your private mortgage comes up for renewal this process can take weeks and in some case months. Depending on your situation a refinance to pay out your private mortgage can be very challenging right now with stricter qualifying guidelines and higher interest rates. Sometimes clients are proactive with their plan to move from a private mortgage and we run into problems and additional document requests from the new lender or challenges like delays in getting appraisals done. Whether you are in a private mortgage or your mortgage is with a traditional lender I suggest you start looking into renewal options about six months ahead of your maturity (renewal) date. We can lock down an interest rate hold for you four months ahead of your maturity date but I love to have a conversation with my clients about six months prior so we can develop a plan as to how we will handle their upcoming renewal. Not all lenders offer an open mortgage at renewal so if you dawdle too long you may end up locked in with your current lender for a bit longer. If you have left your mortgage renewal until it is right around the corner don’t panic. Many lenders do offer an open mortgage so you can opt for this to buy yourself some time if you are planning to make any changes to your mortgage. Take some time to evaluate your options. Small tweaks can potentially make a significant difference to your bottom line so it is key to work with a professional that has your best interests at heart.
By Tracy Head August 27, 2025
Does an early renewal make sense? 2020 was a very busy year for home buying and mortgages. This means that 2025 is and has been a busy year for mortgage renewals as the majority of clients seemed to choose five year terms in 2020. I’ve had lots of conversations with my own and new clients about whether it makes sense to renew early. Each conversation is slightly different based on client needs and their individual circumstances. Most of the time I suggest that clients stay with their current lenders until their renewal dates because their current interest rates are anywhere between 1.6 per cent and 2.79 per cent. If you don’t need to make any immediate changes it makes the most financial sense to stay put until your term runs out. We can start the process of either switching or refinancing mortgages four months ahead of your renewal date and lock in a rate for you. As a generalization, when people ask about doing a straight switch (not adding any money to their mortgage) I will do a survey of what interest rates are available so they can go back to their lender to try to negotiate a great rate. Time and time again I’ve worked with clients on switches for them to cancel at the last minute as their current lender finally sharpens the pencil rather than lose the client. This is why I always try to help people negotiate with their current lender rather than put everyone through the work of having a new mortgage approved. If clients are wanting to add money to their mortgage to pay out consumer debt or pay for home renovations that changes things a bit. Some lenders are more aggressive with their refinance rates so it makes sense to make a move. Another situation has popped up this week that has had me crunching numbers for multiple clients. One of my favorite lenders came out with a quick-close rate special that is pretty hard to pass up. The fine print is that the new mortgage has to finalize within thirty days. I have been working on a refinance at renewal for clients that is set to close at the beginning of November. I took a look at how their current lender calculates the payout penalty when they are this close to renewal. It turns out they charge daily interest instead of a three-month interest penalty or interest rate differential. So I did the math. If we pay out early to take advantage of this great interest rate their payout penalty is around the $1000 mark. Over the term of the new mortgage they will save approximately $5500 in interest cost and their monthly payment will be about $85 per month less. Even after they pay out the penalty to move a bit early they will still be $4500 ahead over the term of their mortgage. This is one of the few times I’ve recommended that it makes sense to move forward ahead of the renewal date.  If you have a renewal coming up over the next few months I’d say it’s a good idea to connect with your mortgage person to look at what rates are available now and figure out whether it makes sense to consider making a move sooner rather than later. Lenders will pop up with rate specials from time to time so it is worth having your mortgage professional keep an eye open for you as your renewal date comes closer. It may just save you a significant amount of money.