Mortgage Marathon

Tracy Head • August 26, 2024

Getting across the finish line is sometimes more challenging than getting your initial mortgage approval.

Lenders have different processes for evaluating mortgage applications. With some lenders we need to submit all of your supporting documents upfront; others send out the initial approval with a list of what they want to review.

Process-wise I collect all (or most) of my clients’ documents before I ever submit for an approval. This means we can be flexible when choosing which lender we are going to work with. In some cases when I know it will be a few days before the client is able to provide everything I will work with a lender that sends out their approval then asks for the documents.

There are pros and cons to both lender processes.

For the lenders that need everything upfront, in an ideal situation their approval arrives with very few additional document requests. This feels smoothest for our clients.

Lenders that issue an approval without reviewing all documents are great to work with when we are in a time crunch. If I am pretty confident of the information my clients have provided verbally but am just waiting on certain documents (ie: a T4 or bank statements) I will often use these lenders to make sure we stay on track to meet deadlines like our subject removal for financing.

Sometimes, even after working with clients for months, surprises pop up.

This week felt like a game of Whack-A-Mole dealing with just such surprises on several of my files.

First surprise: my client has a credit score in the high 800s (900 is the highest available) and has been with the same employer for over fifteen years. She is putting down 50 per cent of the cost of her home from savings. A beautiful application all the way around.

Our approval came back requiring confirmation that her cell phone bill has been paid in full. Apparently her Transunion credit report shows she is in arrears with her cell bill.

The back story was that her employer had sent her out to work one of the active fires and she was putting in long exhausting days so it was an oversight.

In view of the application I felt this was an absurd ask but the lender would not budge on it. My client was very unhappy being asked to provide this as the mortgage application was with her bank.

Another challenge was after working with clients for almost a year on their preapproval (and having reviewed their credit history ten months ago) they finally had an accepted offer. We pulled their credit history to update their application. There was now an outstanding collection that had not been there before. It was for an old student loan that they assumed had finally gone away.

Even trying to verify basic information can seem daunting. As a prime example, CRA has changed the format of the T4s that clients can pull from their My Account portal. The T4s no longer include the clients’ names. To pull from My Account clients need to do a screen shot that includes their name on the portal. This can be a royal pain for clients to access the information in a format that lenders require.

All this to be said that lately many clients have been frustrated by some of the document requests we are making. From my perspective, if we are asking to borrow hundreds of thousands of dollars I appreciate that lenders are doing their due diligence. Identity fraud and mortgage fraud are out there and in the long run cost us all money.

If you are finding yourself a bit frustrated with the process you are not alone.

There are days where I put on my helmet and flak jacket before reaching out to clients for yet another document. This week there were five days.

Then there are the days when a particularly challenging mortgage finalizes and my clients now have keys to their dream home. Today is just such a day, and days like this remind me that persistence is worth it in the long run.

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Tracy Head

Mortgage Broker

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Family playing with colorful blocks on the floor in a cozy living room

The Road to Mortgage Freedom: How You Can Pay Off Your Mortgage Sooner

By Tracy Head • August 21, 2026

After years in the mortgage business, one of the questions I hear most often from homeowners is, “How can I get this mortgage paid off sooner?” It’s a good question. A mortgage may be considered “good debt” because it helps us buy a home, but that doesn’t mean anyone wants to be making mortgage payments for the full 25 or 30 years if they can avoid it. The good news is that most Canadian mortgages give homeowners several ways to accelerate their payments and reduce the amount of interest they pay over the life of the mortgage. The key is understanding how your mortgage works and making use of the prepayment privileges that are already built into your contract. Start by understanding amortization First, it’s important to distinguish between your mortgage term and your amortization. Your term is the length of time your current mortgage agreement and interest rate are in place. Five years is a common mortgage term. Your amortization is the total length of time it would take to pay off the mortgage if you simply made the required payments and did nothing extra. A 25-year amortization is very common. You don't have to wait 25 years to become mortgage-free. There are several strategies that can shorten that timeline considerably. Increase your regular payments The simplest strategy is often the one that gets overlooked: increase your regular payment. If your mortgage payment is $2,500 and you increase it to $2,750, that additional $250 is going toward your mortgage balance. As the principal comes down, you pay less interest over time. Most Canadian banks offer some form of annual payment increase privilege on closed mortgages. A common privilege is the ability to increase your regular payment by 10 per cent, although some lenders offer more. That means a homeowner doesn't necessarily have to wait for a large windfall to make a difference. Increasing the payment by a manageable amount can gradually have a significant impact. Make a lump-sum payment Another popular option is a lump-sum prepayment. Perhaps you receive a work bonus, a tax refund, an inheritance or proceeds from the sale of an investment. Instead of spending all of it, you can put some of that money directly against your mortgage principal. Many Canadian lenders allow homeowners to make an annual lump-sum payment without a penalty. A common privilege is 10 per cent of the original mortgage amount, although some lenders allow 15, 20 or even more. For example, on a $500,000 mortgage, a 10 per cent annual prepayment privilege could allow you to put $50,000 directly against the mortgage without a prepayment penalty. That's a pretty powerful tool. Of course, every mortgage contract is different, so it's important to check the exact privilege before making a large payment. Take advantage of payment frequency This brings us to one of the most common questions I get: What's the difference between bi-weekly and accelerated bi-weekly payments? The difference is bigger than many people realize. Let's use a $500,000 mortgage at 3.99 per cent with a 25-year amortization as an example. The monthly payment would be approximately $2,630. A regular bi-weekly payment takes that monthly payment, multiplies it by 12 and divides it by 26. That works out to approximately $1,214 every two weeks. Because there are 26 bi-weekly payments in a year, you're essentially making the equivalent of 12 monthly payments over the course of the year. Now let's look at accelerated bi-weekly payments. Instead of taking the monthly payment and converting it to a bi-weekly payment, the lender simply divides the monthly payment in half. $2,630 divided by two gives us an accelerated bi-weekly payment of approximately $1,315. Here's where the difference becomes important. You're making 26 payments of $1,315, which works out to approximately $34,190 per year. With regular bi-weekly payments, you're making 26 payments of approximately $1,214, or about $31,564 per year. That's a difference of roughly $2,630 a year — essentially one extra monthly mortgage payment. And that extra payment goes directly toward getting the mortgage paid down faster. The numbers at a glance

House in foreground with a large wildfire and thick smoke burning on the hillside behind it

When Wildfires Interrupt Your Home Purchase: What Every Buyer Needs to Know

By Tracy Head • August 10, 2026

For many Canadians, buying a home is one of life's most exciting milestones. You've found the perfect property, negotiated an accepted offer, arranged financing, and started picturing where the furniture will go. Then, almost overnight, Mother Nature throws a curveball. A wildfire starts nearby. As someone who has spent many years helping Canadians navigate home financing, I've seen firsthand how quickly a wildfire can change what seemed like a straightforward transaction. The good news is that many purchases still close successfully—but it's important to understand how these situations can affect everyone involved. One of the most important concepts in a real estate contract is something called force majeure . While the exact wording varies depending on the contract, a force majeure clause generally recognizes that extraordinary events beyond anyone's control—such as natural disasters—may temporarily prevent one or more parties from fulfilling their contractual obligations. If evacuation orders are issued, government offices close, roads become inaccessible, or lawyers, lenders, appraisers, or buyers simply cannot complete the necessary steps to transfer ownership, a force majeure clause may allow the closing date to be postponed until those circumstances have passed. It doesn't automatically cancel the sale, but it can provide valuable flexibility during an unpredictable situation. This is one of the reasons it's so important to stay in close communication with your mortgage broker, REALTOR®, lawyer, and lender. Everyone needs to understand what's happening so adjustments can be made if necessary. One issue that catches many buyers by surprise is home insurance. Most lenders require proof of insurance before they will release mortgage funds. During wildfire season, insurance companies sometimes place temporary restrictions or even stop issuing new policies altogether for homes located in high-risk areas. If you've waited until the last few days before possession to arrange your insurance, you could suddenly discover that coverage isn't immediately available. Without insurance, your lender may be unable to advance your mortgage funds, potentially delaying your closing. My advice is simple: purchase your home insurance as early as your insurer will allow. Having coverage arranged well in advance greatly reduces the chance of running into last-minute surprises if wildfire conditions change. It's one of those tasks that's easy to move to the bottom of the list until it suddenly becomes the most important item on it. Wildfires can also create a ripple effect that extends well beyond the property you're purchasing. Imagine you're buying a home in one community because your current home has sold and is scheduled to close first. Everything is carefully timed. Then a wildfire threatens your existing neighbourhood. Perhaps your buyers are unable to obtain insurance. Maybe their lender won't fund the mortgage until conditions improve. Or perhaps the buyers simply cannot complete the purchase because of evacuation orders. If the sale of your current home is delayed, you may no longer have the funds available to complete the purchase of your next home. That can create a chain reaction affecting multiple transactions, sometimes involving several families. These situations are stressful, but they also highlight why real estate professionals, lenders, and lawyers work so hard together when unexpected events occur. Everyone's goal is usually the same - to find a practical solution that allows the transaction to move forward once circumstances permit. If you're buying or selling during wildfire season, don't be afraid to ask questions. Understand how your contract addresses unforeseen events. Arrange your insurance early. Keep your financing documents up to date. Most importantly, stay in regular contact with your mortgage broker and the rest of your professional team. Wildfires are unpredictable. Preparation isn't. While none of us can control the weather, we can control how prepared we are when unexpected challenges arise. A little planning today may make all the difference tomorrow, helping ensure that when the smoke clears, you're still on track to receive the keys to your new home.