The changing mortgage world

Tracy Head • September 13, 2022

One night last week, I met with several other brokers after a learning session we attended. The group included brokers from B.C., Alberta and Ontario.


Our evening included a great discussion about the changes we are seeing in our mortgage applications these days.


It is rare for most of us to see a straightforward application where all of the pieces line up. The common theme around the table was how more often than not, our clients are having to consider different ways to qualify for their mortgages.

What do I mean by all of the pieces lining up?


In an ideal world, clients will have squeaky-clean credit with limited consumer debt, have stable employment and have the appropriate down payment saved and ready to go.


For bonus points, they are able to find a home they love in their price range and preferred neighbourhood and negotiate an accepted offer.


More often than not, we are finding that some or most of the pieces don’t line up at first glance.


I am seeing more families buying homes together – several generations contributing to the down payment and coming together so that they have enough income to qualify for the home they want to purchase.


COVID-19 affected many peoples’ finances. Some took advantage of payment deferral options even if they didn’t need to, and that has been questioned by lenders. By virtue of their type of work, many clients went weeks or even months with reduced or no income, which led to bumps in their credit.


With interest rates rising the goal post has been moved a little further away so either more income or a larger down payment is needed to qualify for the same mortgage amount.


Our conversation turned to financial management and savings habits. We talked about different ways to build your savings and the importance of having a safety net set aside for the unexpected things life throws at us.


We then shifted into different options for helping clients qualify for the mortgages they need. What was particularly interesting to me was that regardless of the province or city we are working in, these brokers are all experiencing a sense of frustration with how clients seem to be facing more and more barriers to entering the housing market.


I was grateful for this conversation as it reinforced that, as brokers, we do have many tools and products available to help our clients get into their new homes.


Although interest rates are rising, housing prices are dropping in many markets. Even with higher rates, based on lower purchase prices we are starting to see the scale levelling out a little with monthly payments.


If you have been concerned about affordability with rates on the move it is a great idea to reach out to your mortgage person to see what you qualify for before you head out shopping.

Tracy Head

Mortgage Broker

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By Tracy Head June 2, 2025
Its been a while since I wrote about the importance of your credit report. This topic popped up twice this week so I think a refresher is not a bad idea. When we submit a mortgage application lenders look carefully for a few specific things: Is the home you are looking to buy or refinance readily marketable / appeals to a wide range of potential buyers? Do you have your down payment in order? Do you have consistent income to repay your mortgage? Does your overall financial profile show you manage yourself responsibly? Does your credit report reflect a history of payments made on time and as agreed? When they are reviewing your credit report they are also looking for a few specific things. How long have you had active credit facilities (credit card/line of credit/mortgage etc)? Do you have a history of making your payments on time? Do you pay most of your credit card balances off regularly or do you run with cards maxed out all the time? Lenders fully understand that sometimes life happens and we can sometimes explain one-off blips or issues. If you have a consistent history of late payments that can become a bit more challenging to explain. One thing that I chat about with my clients is how making your credit card payment a few days ahead of your statement cutoff date can really help boost your score. Over the last few years it has become more common that people use their points cards for everything over the course of the month then pay their card in full once they get their statement. If you operate your credit card this way your credit report only picks up the balance as reported on your statement so it can look like you are always carrying a significant balance even though you always pay in full. For most people this is not a big deal, but if you are working on improving your credit score this small tweak can have a huge impact. The other issue that popped up this week was incorrect information on a client’s credit report. Part of her first name was missing and the birthdate was incorrect. The client was able to confirm everything on her credit bureau for me right down to previous addresses, employers, and old loans that had been paid off. Lenders would not move forward until her credit report was corrected and in this case because two items were wrong the client needs to correct it herself (normally we can help make changes fairly quickly). Its always a good idea to review your credit report at least once a year to make sure that all of your information is reporting correctly. If there is an issue you can catch it early and correct it before you are in a panic midway through a mortgage application. Changing topic a wee bit as my daughters are on evacuation alert already … If you are in the process of buying a home as we move into fire season please make sure you have a clause in the agreement as to what will happen should there be an active fire nearby. Nail down your home insurance as early as possible because once there is an active fire close by securing an insurance policy can be very difficult if not impossible.
By Tracy Head May 19, 2025
I know this is a dumb question but ….  I should probably know this already …. I’m sorry to ask so many questions but …. So many times clients start out with one of these statements. They feel like they should have a better understanding of the mortgage process or terminology. The truth is that buying a home is not a simple journey. Applying for a mortgage is not a cake walk. And even if you’ve been through the process in the past the goal posts seem to move faster than you can keep up. One of the reasons I love (most days) my work is that I am able to spend as much time as I need with my clients helping them understand their financing. When I worked for one of the chartered banks in a previous life I was so tightly scheduled that when our time was up that was it. Someone else had an appointment that I needed to be on time for. Clients have different learning and communication styles. Some come well-versed and understand the mortgage process; others have not done any research and need a lot of hand-holding. My goal is to make sure that by the time they are signing their legal paperwork in front of their lawyer my clients understand the decisions they have made and the rationale behind them. Whether it is the first time you are buying a home or you are looking to refinance your current mortgage it is important that you find a professional to work with that is patient and non-judgmental. In a beautiful world you connect with someone that has bought and sold a few of their own homes and has been working in the mortgage world for a while. It can feel very intimidating to bare your soul to a complete stranger. We often don’t share details of our finances with anyone except our banker / spouse and in some cases I find clients may feel embarrassed about the state of their finances. We see via social media others living lavish lifestyles and somehow feel we should be doing the same. The bottom line is that whether this is your first plunge into the homeownership pool or you are a veteran in the market, it is so important to connect with someone that takes the time to understand your situation and your goals. Knowing your long-term plan and how you handle your finances can help your mortgage professional set you up for success. Please please please make sure you ask all of the questions, even if you think you should know that answers. Guessing that you understand something or bluffing without listening to your mortgage professional’s advice can cause unnecessary grief down the road.