Read your mortgage paperwork.

Tracy Head • May 3, 2024

Sharing this situation as a reminder of the importance of reading the fine print. I have been working on a refinance at renewal for clients in northern BC. They had tried to sell their home but their acreage is unique so they did not have any offers. Their home sat on the market for over a year and their mortgage was coming up for renewal.


In the meantime life happened. They were at limit on multiple credit cards and credit limits and were stretched pretty thin. Work slowed for a bit so his income was down and they had a new baby so she was on maternity leave.


They did have a significant amount of equity in their home so the plan was made to consolidate

their debt to improve cash flow for the short term.


We got an approval with a great rate. So far, so good.


The approval stipulated that most of their credit cards and lines of credit would be closed. I had submitted the application specifying which ones were to be left open and which were to be closed. When the mortgage commitment came from the lender I double-checked the list and all was in order.


The lender pulled the clients’ credit reports about two weeks before closing and came back with a few changes because they were now over limit on two more cards. The clients went to the lawyers and learned that the new lender wanted an additional credit card closed. This particular card was one they used for rewards points so they were not willing to close that specific card.


They discovered this change when they were signing with the lawyer two days prior to their scheduled closing date. I became aware of this the morning their mortgage should have finalized. Their lawyer had told them it wasn’t an issue and that she would sort it out, but the lender was unwilling to compromise on this.


The clients called me and were very frustrated. After several calls back and forth with the lender and the client we were able to reconfigure their file a bit so that card stayed open and another credit line was closed.


So where does reading your mortgage paperwork come in?


Most people thing that once they sign their original documents from their mortgage person that their financing is set in stone. In point of fact, there is always fine print that includes something to say that any material change to the clients’ financial situation may cause their financing to be altered or cancelled.


A wise broker I know shared a list of Ten Mortgage Commandments with me in my early days. It laid out ten things you should never do between the time your mortgage is approved and the time it finalizes. It included things like you should not change jobs, buy a new vehicle, co-sign for any loans, spend your down payment, go over limit on your credit cards, etc.


At the time I remember thinking to myself that the list was so condescending that I would never share it with clients. After many years and interesting scenarios as a broker I go over this list with almost every client. If you think no one would do those things I can assure you I’ve seen it happen. In this situation we were able to sort things out and their mortgage funded the next day.

If you run into something similar at the last minute, loop your mortgage person in. They will likely have no idea that things are happening behind the scenes and they are in the best position to help you navigate through it. Our goal is to help you have a smooth experience so we are here all the way through the process.


Part of my practice is to connect with my clients’ legal representatives so that they have my contact information in case anything like this pops up last minute. Clients often don’t know that they can reach out for help, and the lawyers may not think to ask.

Should something like this happen to you at closing time, take a deep breath and reach out to your mortgage person. It may be very simple to solve when the right people are helping.

Tracy Head

Mortgage Broker

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By Tracy Head June 26, 2026
If there is one question I hear more than any other from Canadians looking to buy a home, it's this: "How much can I actually afford?" It's a great question, and frankly, it's one that deserves more attention than simply finding out the maximum mortgage amount a lender is willing to approve. While mortgage qualification guidelines provide a useful starting point, they don't always tell the whole story. The amount a lender says you can borrow and the amount you can comfortably afford are often two very different numbers. Let's start with what affects affordability. One of the biggest factors is the type and amount of income you earn. A salaried employee with a stable employment history will generally have a straightforward qualification process. However, self-employed individuals, commissioned salespeople, seasonal workers, and those with multiple income sources may qualify differently. Lenders carefully examine the stability and consistency of income when determining how much mortgage financing they are willing to provide. Consumer debt is another major factor. Credit card balances, lines of credit, car loans, personal loans, and other monthly obligations all reduce purchasing power. Every dollar committed to debt payments is a dollar that cannot be allocated toward a mortgage payment. It is not uncommon for borrowers to increase their purchasing power significantly simply by reducing or eliminating high monthly debt obligations before applying for a mortgage. The size of your down payment also plays an important role. A larger down payment reduces the amount you need to borrow and often improves your overall financial position. In some cases, a larger down payment can help borrowers qualify for homes that might otherwise be out of reach. It can also lower monthly payments and reduce the total amount of interest paid over the life of the mortgage. Of course, lenders use formulas and qualification ratios to determine affordability. These calculations consider mortgage payments, property taxes, heating costs, and other obligations. However, these formulas do not always account for the realities of everyday life. That's why I often encourage clients to think beyond what they can qualify for and focus on what they can comfortably live with. A mortgage should support your life, not control it. Many Canadians are surprised to discover that once they factor in groceries, fuel, insurance, utilities, childcare, activities for children, pet expenses, travel plans, and rising day-to-day living costs, there is less room in the monthly budget than they initially expected. Homeownership also comes with unexpected expenses. Furnaces fail. Appliances break down. Roofs need repairs. Vehicles require maintenance. Life happens. If your mortgage payment consumes every available dollar each month, even a relatively small unexpected expense can create financial stress. For this reason, I often recommend that homebuyers leave some breathing room in their budget whenever possible. Choosing a home that costs slightly less than the maximum amount you qualify for can provide flexibility and peace of mind. It allows you to continue saving for retirement, build an emergency fund, take a family vacation, or simply sleep better at night knowing you have a financial cushion. Before making an offer on a home, I encourage buyers to look at the complete monthly picture. Consider not only the mortgage payment but also property taxes, home insurance, utilities, maintenance costs, and any strata or condominium fees. Then compare those costs against your current spending habits and financial goals. The goal is not simply to buy a home. The goal is to own a home comfortably while maintaining the lifestyle and financial security that matter to you and your family. The most successful homeowners are often not the ones who borrow the most money. They're the ones who make thoughtful decisions, leave room in their budget for life's surprises, and build long-term financial stability along the way. So the next time you ask, "How much can I actually afford?" remember that the answer isn't just about what the bank will approve. It's about what allows you to enjoy your home while still enjoying your life.
By Tracy Head June 13, 2026
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While rates and fees may be slightly higher than traditional financing, alternative lending can provide an excellent stepping stone toward future conventional financing. The Manulife Small Business Owner Program One niche solution that has generated significant interest among self-employed Canadians is the Manulife Bank Small Business Owner Program. This program is designed specifically for incorporated business owners and can provide an alternative method of income qualification by looking beyond traditional personal income reporting. In many cases, the program considers factors such as corporate financial performance, retained earnings, and the overall health of the business. This can be particularly beneficial for incorporated entrepreneurs who intentionally leave profits within their company for growth and tax planning purposes. 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