Mortgage Rollercoaster

Tracy Head • June 3, 2024

So I ran into an odd situation recently.


I’ve been working with clients whose application is not completely straightforward. Their credit is squeaky clean and they have their down payment well in hand. They faced two significant challenges:

  1. One borrower had only rental income reported (some lenders are not keen on this as the only source of income)
  2. The other borrower is self-employed and showed minimal income on her tax returns


Another broker had actively worked the file without any luck so their realtor asked if I might be able to take a look with fresh eyes before they collapsed their offer.


Once I started working on the file I decided to take a different approach and use the business for self stated income program.

For borrowers that are self-employed and have a minimum of ten per cent down, we are able to consider what they report on their tax as compared to industry standard income for the same type of work. We also look at what they have written off as expenses and present a slightly higher income (provided its reasonable).


This is a very simplified explanation but this program has worked brilliantly for many of my clients.

I restructured their application and submitted to one of my favorite lenders. The key pieces all lined up with respect to income, down payment, and community that the home was located in.


Plot twist: the insurer declined the application due to marketablility of the home.


What does this mean?


In the event that a mortgage ever goes in to foreclosure and a sale is forced, both the bank and the insurer (ie: default insurer / CMHC, Sagen, or Canada Guaranty) want to make sure they are dealing with a home that would appeal to a wide number of potential purchasers.


After all of the hoops this couple had jumped through trying to have their mortgage approved this was something we did not see coming.


We do have an approval in place now with a local credit union but I will say that this has been a roller coaster of a week.


Why am I sharing this?


As I sat back after a particularly challenging week of working on the file I realized that not everyone realizes that no doesn’t always mean no. Sometimes it might.



But sometimes it may be well worth your time to explore your options with an experienced mortgage broker if your bank has said no.

Tracy Head

Mortgage Broker

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By Tracy Head September 5, 2025
A wise broker friend of mine once told me there is no such thing as a mortgage emergency. I think this may depend on whose perspective this is. I’ve thought about her statement over the years. I think what constitutes a mortgage emergency really depends which end of the transaction you are on. One situation I run into regularly is clients who have left dealing with their mortgage renewal until the bitter end. This doesn’t necessarily constitute a mortgage emergency if you are not planning to make any changes to your mortgage and you intend to stay with the same lender. However, if you are in a private mortgage that was intended to be a short-term solution leaving your renewal until the bitter end can put you in a precarious position. Not all private lenders automatically offer renewals. Some charge a significant fee to renew for another term. Some will renew but dramatically increase your rate. If your plan was to move to a traditional lender once your private mortgage comes up for renewal this process can take weeks and in some case months. Depending on your situation a refinance to pay out your private mortgage can be very challenging right now with stricter qualifying guidelines and higher interest rates. Sometimes clients are proactive with their plan to move from a private mortgage and we run into problems and additional document requests from the new lender or challenges like delays in getting appraisals done. Whether you are in a private mortgage or your mortgage is with a traditional lender I suggest you start looking into renewal options about six months ahead of your maturity (renewal) date. We can lock down an interest rate hold for you four months ahead of your maturity date but I love to have a conversation with my clients about six months prior so we can develop a plan as to how we will handle their upcoming renewal. Not all lenders offer an open mortgage at renewal so if you dawdle too long you may end up locked in with your current lender for a bit longer. If you have left your mortgage renewal until it is right around the corner don’t panic. Many lenders do offer an open mortgage so you can opt for this to buy yourself some time if you are planning to make any changes to your mortgage. Take some time to evaluate your options. Small tweaks can potentially make a significant difference to your bottom line so it is key to work with a professional that has your best interests at heart.
By Tracy Head August 27, 2025
Does an early renewal make sense? 2020 was a very busy year for home buying and mortgages. This means that 2025 is and has been a busy year for mortgage renewals as the majority of clients seemed to choose five year terms in 2020. I’ve had lots of conversations with my own and new clients about whether it makes sense to renew early. Each conversation is slightly different based on client needs and their individual circumstances. Most of the time I suggest that clients stay with their current lenders until their renewal dates because their current interest rates are anywhere between 1.6 per cent and 2.79 per cent. If you don’t need to make any immediate changes it makes the most financial sense to stay put until your term runs out. We can start the process of either switching or refinancing mortgages four months ahead of your renewal date and lock in a rate for you. As a generalization, when people ask about doing a straight switch (not adding any money to their mortgage) I will do a survey of what interest rates are available so they can go back to their lender to try to negotiate a great rate. Time and time again I’ve worked with clients on switches for them to cancel at the last minute as their current lender finally sharpens the pencil rather than lose the client. This is why I always try to help people negotiate with their current lender rather than put everyone through the work of having a new mortgage approved. If clients are wanting to add money to their mortgage to pay out consumer debt or pay for home renovations that changes things a bit. Some lenders are more aggressive with their refinance rates so it makes sense to make a move. Another situation has popped up this week that has had me crunching numbers for multiple clients. One of my favorite lenders came out with a quick-close rate special that is pretty hard to pass up. The fine print is that the new mortgage has to finalize within thirty days. I have been working on a refinance at renewal for clients that is set to close at the beginning of November. I took a look at how their current lender calculates the payout penalty when they are this close to renewal. It turns out they charge daily interest instead of a three-month interest penalty or interest rate differential. So I did the math. If we pay out early to take advantage of this great interest rate their payout penalty is around the $1000 mark. Over the term of the new mortgage they will save approximately $5500 in interest cost and their monthly payment will be about $85 per month less. Even after they pay out the penalty to move a bit early they will still be $4500 ahead over the term of their mortgage. This is one of the few times I’ve recommended that it makes sense to move forward ahead of the renewal date.  If you have a renewal coming up over the next few months I’d say it’s a good idea to connect with your mortgage person to look at what rates are available now and figure out whether it makes sense to consider making a move sooner rather than later. Lenders will pop up with rate specials from time to time so it is worth having your mortgage professional keep an eye open for you as your renewal date comes closer. It may just save you a significant amount of money.